Privacy Policy.

Effective date: 13 February 2025

NeueStudio Pty Ltd (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information:

Information You Provide to Us

• Name, email address, phone number, and business details when you contact us
• Payment and billing information when you purchase services
• Any other information you provide through forms or direct communication

Information We Automatically Collect

• IP address, browser type, and device information
• Website usage data, such as pages visited and time spent on the site
• Cookies and tracking technologies to improve your browsing experience

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and improve our services
• To respond to enquiries and provide customer support
• To process transactions and manage payments
• To send marketing communications (only if you have opted in)
• To improve our website and user experience
• To comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Third-party providers who assist in website hosting, payment processing, analytics, and marketing
• Legal Compliance: If required by law, we may disclose information to regulatory authorities or law enforcement
• Business Transfers: In the event of a merger or acquisition, your information may be transferred to new owners

4. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. You can adjust your browser settings to refuse cookies, but some features may not function properly.

5. Data Security

We take reasonable measures to protect your personal data from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Restrict or object to data processing

To exercise these rights, contact us at bailey@neuestudio.com.au

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites. Please review their privacy policies before providing any personal data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact

Questions about this policy? Get in touch at bailey@neuestudio.com.au